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Full Time Telesales Operative - Barnstaple

Ref: 38 Date Posted: Friday 29 Mar 2019
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We’re so much more than you thought.
Now you’ve a chance to be part of the team!

Job title: Full Time Telesales Operative

Job type: Full time vacancy – 37.5 hours per week

Location: Roundswell, Barnstaple

Rate of pay: £8.50 per hour plus bonus


The Company:

If you live in Devon, you’ve probably heard of us. After all, we’ve been here for over 100 years!
Perhaps you’ve seen our lorries around, our look celebrates our reputation for being passionate people who care about great food and amazing service. Do you? If so, now is an exciting time for you to join our team. There are over 200 of us working together to deliver a vast range of foods (butchery, fish, chilled, frozen and groceries) and non-food goods to the catering industry. Our customers include pubs, restaurants, colleges, cafes, hotels, leisure parks and more, within the areas of the South West, Oxfordshire and the Midlands. So…a customer based over 200 miles away can call us in Barnstaple until 10pm at night confident that their order will arrive the very next morning. Impressed?
Well, now you have the chance to play a vital role here and reap the rewards of a progressive
career at a modern, ambitious company.

The Role:

We are excited to be looking for a full-time person to join our team.

The hours for this role are 37.5 hours per week – 5 days per week including Saturdays and Sundays on a rota basis.  Our team operates from 7.30 am – 10.00pm and you must be available to work a combination of days and evenings.

The job involves answering inbound calls and making outbound calls, accurately processing orders, up-selling additional products and special offers and dealing with customer queries.

The Person:

You will have an excellent telephone manner, be confident at selling and quick to learn in a fast paced environment. You will also have a friendly and outgoing personality and be able to work calmly under pressure.  You will have good IT skills, and you will have excellent communication skills in both written and spoken English. You must be reliable, flexible, a good team player and demonstrate excellent customer service skills.

We offer a welcoming, fun, and supportive work environment and a chance to become part of a thriving and forward-thinking company. A current driving licence is also a must, with the use of your own transport.

What are you waiting for?  If you would like to apply, please do so by clicking apply by no later than 7th March 2019.


The Rewards:

In return, we offer a competitive salary and bonus package, pension scheme, 28 days holiday per year, and the opportunity to be part of a progressive and expanding business.